Press Alt+1 for screen-reader mode, Alt+0 to cancelAccessibility Screen-Reader Guide, Feedback, and Issue Reporting | New window

How Can We Help?

Search our FAQs or browse the topics below. Still stuck? Reach our team at the bottom of the page.

General Questions

All of our meals are dietitian-approved to ensure they work well for most nutritional needs, and all of our ingredients are weighed and/or measured to ensure the most exact calorie and macronutrient content accuracy.

We make as many health-conscious substitutions as possible (i.e. fat free, Greek yogurt based sauces.)

You can find all of the details for each meal on our menu page at our menu.

The nutritional details are also located on each and every meal container!

There is a 4 meal minimum for local van deliveries in the DMV area.

There is an 8 meal minimum per order for our FedEx regional delivery area.

No way! No subscriptions, no commitment required. Order what you want, when you want!

To find out if we deliver to you, enter your zip code here in the "Do We Deliver To You?" section of the page.

Yes! We offer a free rewards program called MightyPoints. You'll start earning MightyPoints instantly after your first order. For every $1 you spend you will receive 1 Mighty Point.

Learn more about the program on our rewards page, and check your accumulated points under Points & Rewards once you're logged in to your account.

Yes! We offer a 15% discount for military members, first responders, and frontline medical staff on all orders.

To claim this discount, navigate to the Support Ticket system and select "Military Discount Request" as the inquiry type, then upload your ID. Our support team will respond with approval shortly after.

Simply and deliciously!

  1. Pick your meals & place your order!
  2. Our chefs cook your meals!
  3. We deliver your meals right to your door!
  4. Heat, enjoy, & repeat!

Learn more on our How It Works page.

Meal Questions

We pride ourselves in serving you top-quality ingredients! We use sustainably sourced seafood, hormone and antibiotic free poultry, along with grass-fed beef whenever possible. We also use local & organic vegetables when available.

Our prepared meals are made & delivered fresh. They are never frozen.

We have search filters for that, of course! You can order meals minus your food allergies, preferences, or sensitivities easily. Go to our menu and use the convenient filters to search for dairy-free, gluten-free, not spicy, nut-free, shellfish-free, soy-free, and wheat-free meals, snacks, and à la carte food items.

Our meals are fully cooked to safe internal temperatures. All you have to do is reheat the meals in the microwave or oven. Please look at the top of the meal sleeve for meal-specific heating instructions. Follow the preparation instructions on the packaging and reheat until the meal reaches an internal temperature of 165° F. Please know, that heating times can vary depending on your microwave/oven.

Tip: We recommend using a sheet pan when using a standard oven to heat meals so it is easy to get out once hot!

Note: Our meal trays are not designed to be heated in a convection (or toaster) oven and/or heated with those settings.

Meals stay fresh for 7 days; please enjoy or discard by the "Use By" date labeled on your meal. Furthermore, your meals can be frozen for up to 3 weeks from the "Made on" date. However, we think they are best enjoyed fresh!

Meals should be stored at or below 41 degrees Fahrenheit.

Yes! Meals can be frozen for up to 3 weeks from the 'Made On' date (except for salads, we're not that silly!). We recommend thawing them overnight in the fridge before heating them according to the instructions, and eating them.

At this time, our meals are made 'as is' with no modifications or substitutions allowed. For custom meals, please consider ordering our bulk and à la carte food options.

When your order is delivered, unpack your meals and slide them right into your fridge. Our meals are intended to be enjoyed fresh for optimal quality; although you can freeze your meals, we do not recommend freezing.

Meals are fresh and delicious for at least 7 days after delivery, and there is a 'Use By' date printed on each of the packages.

Meals should be stored at or below 41 degrees Fahrenheit.

Order Process Questions

You sure can with our unique macro filters! Click Filter by Macros on our menu and select the ranges you want for calories, protein, carbs, and fat. Then click on Show Products, and delicious macro-balanced meals that fit your macro ranges will magically appear!

All meals arrive in completely BPA-free CPET individual plastic containers. CPET (Crystallizable Polyethylene Terephthalate) is safe for microwave and oven heating, with a temperature range of 0 to 257°F (-18 to 125°C). The containers are recyclable.

Meals ship in insulated boxes or totes with gel packs that will keep your package at refrigerated temperatures for quite a long time. It's normal for gel packs to be slightly melted upon arrival, as they release cold air while melting. Please transfer your meals to the refrigerator immediately after opening the package.

For more sustainability information, see our Sustainability page.

We offer delivery on Wednesdays, Thursdays, Saturdays, and Sundays, in the local DMV area. The order deadline for Wednesday/Thursday delivery is Monday at 11:59 PM EST and the deadline for Saturday/Sunday delivery is Thursday at 11:59 PM EST.

Our regional delivery days are Tuesday, Wednesday, Thursday, and Friday. The order deadline for Tuesday/Wednesday delivery is Thursday at 11:59 PM EST and the deadline for Thursday/Friday delivery is Monday at 11:59 PM EST.

Unfortunately, we are not able to accommodate orders placed after our order deadline. Please note that if a date is unavailable, it is at maximum capacity, or the deadline has closed. We recommend placing your order in advance (as much as 2 weeks) to secure the delivery dates you want.

Yes! You can call our Customer Service Team at 833-40-MEALS (833-406-3257). Someone will be available to place your order over the phone during business hours.

Phone Hours:

  • Monday 9 AM - 11 PM
  • Tuesday 10 AM - 5 PM
  • Wednesday 9 AM - 9 PM
  • Thursday 9 AM - 11 PM
  • Friday 10 AM - 5 PM
  • Saturday 9 AM - 9 PM
  • Sunday 9 AM - 9 PM

At this time, we are unable to make deliveries to work or office addresses.

Yes! Please note the name of the hotel and any delivery specifics in the order notes section at checkout and make sure someone is able to accept the meals during our delivery hours.

Unfortunately, we do not have an option for pick up, but we look forward to delivering fresh meals right to your doorstep!

Delivery Questions

For local van deliveries in the DMV area:

At 7 AM EST on your delivery date, you will receive a text message with the times for your 2 hour delivery window. You will also receive a text message when your driver is 10-15 minutes away.

If you do not receive your delivery text message, you may have entered an incorrect cellphone number. We will send you an email back up message with your delivery window.

Regional FedEx Deliveries:

You will receive an email tracking link when your package ships. Your package should reach you on your selected delivery date. In some cases, there may be rare carrier delays due to weather or other circumstances.

You do not need to be home to receive your meals! We ship our meals in insulated boxes or totes with gel packs that will keep the box at refrigerated temperatures for quite a long time! We thoroughly test them in all seasons across all climates.

Keep in mind that it is normal for the gel packs to be slightly melted by the time they arrive. This is because they release cold air into the box or tote as they melt. The cold air does dissipate quickly when you open it, so you should transfer the meals to the fridge immediately.

Meals should arrive at a temperature of 41 degrees Fahrenheit or below. If your meals arrive above this temperature, please discard the meals and contact our Customer Success Team so we can further assist.

To adjust your delivery date, go to My Account > Orders. If the order deadline for that date has not passed, you'll have access to the "Change Delivery Date" action button where you can change your date.

Due to the nature of our service, cancellations and refunds can not be offered once your meal order has been submitted.

Unfortunately, we are unable to add or remove items after they have been ordered. However, if you want to add items you can place another order and schedule it on the same delivery date. Then, send us an email at info@eatmightymeals.com after your new order has been placed, and we'll be happy to credit your account for the additional delivery fee!

Contact our Customer Support Team at info@eatmightymeals.com or 833-40-MEALS (833-406-3257). Mon/Thurs: 9 AM - 11 PM EST and Tues/Wed/Fri/Sat/Sun: 9 AM - 9 PM EST.

It is not uncommon for gel packs to not be fully frozen by arrival; gel packs melt as they keep our boxes and totes cold. We have designed our insulation to keep our boxes and their contents at refrigerated temperatures. We have thoroughly tested our insulation to withstand different climates and seasons.

However, we strongly recommend you transfer your meals immediately to the refrigerator upon delivery. All proteins should arrive below 41℉. If your proteins arrive above this temperature, please discard them and contact our Customer Success Team.

Thank you for helping keep MightyMeals' impact to the environment as small as possible. Simply place the items outside your door or leave them at your front desk on your next delivery day, wherever you usually have your meals delivered.

Our totes and packages can maintain a safe internal temperature on average up to 4-6 hours using our gel packs.